For affiliated schools, each parent will receive 3 free conversations per month. If they wish to have more, they can purchase additional conversation packages.
What's a Conversation
Each time a parent messages Schoolcool on WhatsApp, it starts a conversation. The conversation stays active for 30 minutes from the last message. If the parent sends another message after 30 minutes, it starts a new conversation.
Conversation Packages
If you run out of conversations, you can top up any time. Top ups accumulate and do not expire.